If you are to receive a complete plumbing service, then customer service is surely part of the process. It is important to provide high-quality plumbing repairs and installations, but if they are performed with poor customer service, then you will still have a negative experience. We have been in business since 1920, and during that time we have served thousands of customers, and they always keep coming back. Traits like honesty, respect, friendliness, and reliability go a long way toward making a good plumbing experience a great one.
We are the go-to plumbing experts for Henderson residents! See why your neighbors recommend our services on our reviews page.
Dealing with a Plumbing Emergency
Even though a plumbing emergency happens unexpectedly and without warning, most of the time, you can improve your chances of dealing with it successfully by making a couple of important preparations ahead of time. It is usually helpful to turn off the main water supply to your house during a plumbing emergency, so make sure you know exactly where that valve is located, and show the rest of your family. You can also help save valuable time by finding a good emergency plumber beforehand. Looking for a plumber during an emergency is stressful, so find one now, and all you’ll have to do is make the call later.
Is My Water Hard or Soft?
Hard water has dissolved minerals like magnesium and calcium, at higher levels than normal. When they get into the water supply, they typically show some telltale signs that will let you know you have hard water. A white residue called limescale will form on some appliances, cookware, and other fixtures, and soaps won’t lather as well as normal. You can also have the water professionally tested if you aren’t sure.
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What to Expect During Professional Drain Cleaning
Drain cleaning should be a regular part of home maintenance. Although you will need to seek the services of a professional drain cleaner whenever you encounter serious plumbing issues, scheduling annual drain cleaning can help to ensure you have a reliable drainage system.
For most people, drain cleaning involves pouring chemicals down the drain, but that’s far from what professionals do. Here’s what happens during professional drain cleaning:
For simple clogs, you can expect the plumber to clean your drains using a drain auger or snake, which can clear almost any obstruction within your drain pipe. For more thorough cleaning, plumbers will inspect the interior of your pipes using specialty video equipment to determine the best approach to clean your drains. This allows the plumber to determine the level of cleaning necessary and even target specific areas for cleaning.
The main drain cleaning tool is usually a hydro-jetter, a powerful drain cleaning machine that blasts water under high pressure through a nozzle at the end of a hose that’s inserted into the drain pipes. The force of the water gets rid of all kinds of accumulation by scouring the inside of the pipes. This cleans your pipes thoroughly and gets your drains smelling fresh and flowing properly.
Once hydro-jetting is complete, the plumber may choose to inspect the pipes once more to determine whether the work performed cleared the clog completely.
Extra Plumbing Services in Henderson, KY:
- Emergency Plumbing
- Water Heaters
- Tankless Water Heaters
- Backflow Testing & Certification
- Sump Pumps
- Slab Leak Repair
- Water Softeners
- Water Filtration Systems
- Drain Cleaning
- Video Camera Inspection
- Sewer Line Repair & Replacement
- Garbage Disposals
- Faucets, Fixtures & Sinks
- Showers & Tubs
- Bathroom Remodeling
- Toilet Repair & Installation
- Burst Pipe Repair
- Water Leak Detection
- Gas Line Repair & Installation
- Boiler Installation & Repair
- Commercial Plumbing